Adobe Community: Message List - Reporting "this computer must be connected to the network" message in Chrome and Mozilla on opening

Channel: Adobe Community: Message List - Reporting "this computer must be connected to the network" message in Chrome and Mozilla on opening

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Reporting "this computer must be connected to the network" message in Chrome...

July 1, 2013, 5:01 am

Hi Adobe, In our Product, we are using Live Cycle ES and ES3 for protecting PDF documents.. With Adobe Reader XI, if we try opeing documents with Mozilla and Chrome, we are getting the below error...

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Re: Reporting "this computer must be connected to the network" message in...

August 13, 2013, 1:40 am

Hi Raamas1982, It appears from the error that Client machines are unable to connect to the server when using firefox and chrome. As per...

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Re: Reporting "this computer must be connected to the network" message in...

October 2, 2013, 10:05 am

Are you going through an autheticating proxy? What version of Reader are you seeing this message in? Are cookies disabled? Reader must communicate back to the Rights management server to ensure the...

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Re: Reporting "this computer must be connected to the network" message in...

October 9, 2013, 10:43 pm

Hi All, There is no PROXY in client systems and users are using the recommanded firefox versions With firefox browser, we happens to see the provided error message in some PDF documents. But in the...

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Re: Reporting "this computer must be connected to the network" message in...

October 9, 2013, 11:46 pm

Hi,When trying to open a DRM Proteched document in google chrome from our application, we happens to see the Error "Access to this Document is Restricted. Your Account does not have permission tto open...

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Re: Reporting "this computer must be connected to the network" message in...

October 10, 2013, 4:17 am

Can you connect to the URL defined in the BaseURL from Chrome or get to server:port/edc? If not then the issue is a browser or network error (or how the baseurl is defined).

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Re: Reporting "this computer must be connected to the network" message in...

October 10, 2013, 4:17 am

Sorry Firefox not Chrome

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Re: Reporting "this computer must be connected to the network" message in...

October 19, 2013, 10:07 am

Check and verify that there are no conflicting add-ons/toolbars installed. If there are, I would ask you to remove them and then try using it. Before testing it further, make sure that you clear your...

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Image may be NSFW.
Clik here to view.

Reporting "this computer must be connected to the network" message in Chrome...

July 1, 2013, 5:01 am

Hi Adobe, In our Product, we are using Live Cycle ES and ES3 for protecting PDF documents.. With Adobe Reader XI, if we try opeing documents with Mozilla and Chrome, we are getting the below error...

View Article

Re: Reporting "this computer must be connected to the network" message in...

August 13, 2013, 1:40 am

Hi Raamas1982, It appears from the error that Client machines are unable to connect to the server when using firefox and chrome. As per...

View Article

Re: Reporting "this computer must be connected to the network" message in...

October 2, 2013, 10:05 am

View Article

Re: Reporting "this computer must be connected to the network" message in...

October 9, 2013, 10:43 pm

View Article

Image may be NSFW.
Clik here to view.

Re: Reporting "this computer must be connected to the network" message in...

October 9, 2013, 11:46 pm

View Article

Re: Reporting "this computer must be connected to the network" message in...

October 10, 2013, 4:17 am

Can you connect to the URL defined in the BaseURL from Chrome or get to server:port/edc? If not then the issue is a browser or network error (or how the baseurl is defined).

View Article